2. Putting a call on hold
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Yealink W53H/W56H/W59R
| Number | Key | Function |
| 1 | Receiver | |
| 2 | Power LED indicator | indicates the call status, message status and charging status |
| 3 | Phone screen | |
| 4 | Soft keys | acess the function directly; depends on the operating situation |
| 5 | Message key | accesses the voicemail or missed calls |
| 6 | Speakerphone key |
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| 7 | Navigation keys | scroll through information or options on the screen |
| 8 | OK key | confirms actions or enters the main menu |
| 9 | On-hook key/power key |
|
| 10 | Off-hook key |
|
| 11 | Keypad | |
| 12 | TRAN key | transfers a call to another party |
| 13 | Mute key | toggles the mute feature on or off |
| 14 | Microphone | picks up audio |
| 15 | Speaker | outputs audio in the hands-free mode |
| 16 | 3.5 mm headset jack | connects a standard 3.5 mm headset |
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Placing a call
- Enter the desired number using the keypad.
- Press the OK key to dial out.
Placing a call from the call history
- Press History or got to OK -> History.
- Highlight a contact and press the Off-hook key.
Placing a call from the directory
- Open the phonebook.
- Local phonebook: OK -> Directory -> Select entry.
- Central phonebook: Press Navigation key down -> Type in search term.
During a call, select Options -> Hold.
Making an attended transfer
- Select Options -> (Call)Transfer, or press the TRAN key during a call.
- Enter the number you want to transfer to and dial out.
- Do one of the following:
- When you hear the ringback tone, press the TRAN key or Transfer to finish a semi-attended transfer.
- After the contact answers the call, press the TRAN key or Transfer to finish an attended transfer (consultative transfer).
Making an unattended transfer
- Select Options -> (Call)Transfer, or press the TRAN key during a call.
- Enter the number you want to transfer the call to or select Directory -> Directory/History to choose a contact.
- Press TRAN or Transfer to complete the transfer.
- Place a call to the first party.
- When the first party answers the call, select Options -> Conference.The active call is placed on hold.
- Dial the second party’s number.
- When the second party answers the call, select Conf. to invite two parties to join the conference.
Setting up your voice mail
- Press
on the mobile handset to access the voice menu of the voice mail system. - Then select 0 Mailbox Options to set up your voice mailbox.
- Now press 1 to record a message in the event you are unavailable.
- Now record your message and press # to end the recording.
- Press 1 to accept the recording, 2 to replay the recording, and 3 to rerecord.
on the mobile handset to access the voice menu of the voice mail system.Accessing your voice mails
Press the voice mail key or dial *793 to call up your voice mails.
- Press History.
- Select the desired list.
- Highlight the desired entry and select Options(Option) -> Detail.
- Go to OK -> Call Features -> Call Forward.
- Select the desired line.
- Select the desired forwarding type and enable it.
- Enter the destination number in the Target field.
- If you select No Answer, select the desired ring time to wait before forwarding from the After Ring Time field.
- Confirm the action.
- Go to OK -> Call Features -> Do Not Disturb.
- Select the desired line, and then press OK.
- Enable DND.
- Confirm the action.The status bar displays the DND icon. You can press the Line soft key when the handset is idle to check the line status.
Logging out
- Select menu soft key.
- Go to Phone Settings.
- Press OK.
- Press Logoff.
- Confirm by pressing OK.
Logging in
- Press the soft key Sign In.
- Enter the extension number.
- Submit or press OK.
- Enter the extension password.
- Submit or press OK.
- Press OK to confirm.
In the top right corner of the display you will see a flashing crooked arrow.
- Press the History soft key. All entries with the crooked arrow are missed calls.
- Scroll to select a call and press the Send soft key or OK to call back.