1. Requirements
Jump to:
No content available.
Using this Spectralink IP telephone with your telephone system merely requires a sound broadband connection.
The base is solely operated with Power over Ethernet (PoE). That means if your Ethernet connection does not support PoE, you also need a PoE power supply for your base.
All telephones sent to you are preconfigured and connected to the telephone system. If you prefer to configure the devices yourself, please refer to the administration portal manual.
Register the mobile handset to the base
This is done via the menu on your KIRK handset.
- Press “MENU” on your handset keypad.
- Then select menu item “REGISTER”. Confirm with
(MUTE). - Next, please select “NEW LOGIN”. Confirm with (MUTE). Bases are now scanned for.
- Please select the respective base. Confirm with (MUTE).
- Lastly, simply enter the required access code. It is: “9876”. (Depending on the Firware-version, the boxes ACD-data and user are required. In this case, please fill out both boxes with “9876”.) Confirm with (MUTE).
Your KIRK handset is now registered to the base.
To cancel the registration of your handset to the base, you have to enter your password. The password for cancelling a registration is:“0000” .
To completely cancel the registration of the handset to the base, you also need to delete the device on the administration portal.
No content available.
Rechargeable battery
The battery is typically already inserted in the handset. To remove the battery:
- Unscrew the screw on the back of the handset.
- Remove the screw as well as the small cover by the screw.
- Also use the screwdriver to remove the battery cover. Insert the screwdriver into the small hole under the screw cover and use the screwdriver to push the battery cover upward (see image).
- You can now remove the battery cover and the battery.
The nameplate and CE logo for the end device are located inside the battery compartment.
Turning the handset on and off
- To turn the handset on, press the 
key for 1 to 2 seconds.
- To turn the handset off, press the key 
(MUTE) for 3 seconds.
Volume control
Use the two keys on the right side of the handset to adjust the handset volume.
Lock keypad
- To lock the keypad, press “MENU”, then 
.
- To unlock the keypad, press “MENU”, then .
You use the keys 0 to 9 on your handset as speed dials.
- To access the main menu, press "MENU".
- Scroll to “SPEED DIAL", then press (MUTE).
- Now, select the speed dial key you would like to use (0 to 9) and confirm with (MUTE).
- Now, enter the telephone number you would like to assign to this speed dial and confirm with (MUTE).
The speed dial is now programmed.
To use the speed dial, you only need to change one more setting:
- Open the main menu by pressing "MENU".
- Scroll to “PROFILE SELECTION", then press (MUTE).
- Scroll to “ADVANCED CONFIG.”,then press (MUTE).
- Scroll to “ADVANCED KEY LONG” and press (MUTE).
- Now, select “SPEED DIAL" and press (MUTE).
You can now use the speed dial key to call the stored telephone number.
Dialling with line open
- Press
to place the call. - Dial the number.
- Press to end the call.
Dialling before picking up
- Dial the number.
- Press to place the call.
- To end the call press .
Speed dialling
- Press and hold one of the keys (0-9) for three seconds until the call is placed. (First, you have to assign a telephone number to the key).
Answering a call
- When the handset rings press to answer the call.
Muting ring tone
- Press “MENU”, then # to mute the ring tone.
Hold
- After answering a call, press R. The call is now placed on hold. To continue the call, press R again.
Toggle calls
- Press R to answer another call while in a call. The first call is automatically placed
on hold. To return to the first call press R again. The second call is now automatically placed on hold.
Unattended call transfer
- During a call, press the R key and dial the number to transfer to. Wait for the call to be connected and hang up with when you hear the dial tone. The call is now automatically transferred without being attended.
Attended call transfer
- During a call, press the R key and dial the number to transfer to. Once you are connected and have announced the call being transferred, press the key to transfer the call.
Mute microphone on/off
- To mute the microphone during a call, press (MUTE).
- To cancel mute, press (MUTE).
Adjusting ring tone volume
- Open the main menu by pressing "MENU".
- Scroll to “PROFILE SELECTION", then press (MUTE).
- Scroll to “ADVANCEDCONFIG.RING TONE VOL." and press (MUTE).
- Select the desired volume.
- Press (MUTE) to save the setting.
Change ring tone
- Open the main menu by pressing "MENU".
- Scroll to “PROFILE SELECTION", then press (MUTE).
- Scroll to “ADVANCED CONFIG.RING TONE TYPE" and press (MUTE).
- Select the desired ring tone.
- Press (MUTE) to save the setting.
- Use the handset keypad to enter the telephone number you would like to add.
- Press the "BOOK" key on the handset keypad. You are now asked if you would like to save the number.
- To save the number confirm with (MUTE).
- Enter the name of the contact using the keys 2-9.
- Press (MUTE) to save the name and telephone number.
Initial set-up
When accessing the voicemail system’s voice menu for the first time, you should also set up your personal voicemail.
- Dial *791 (* code) to access your voicemail. This takes you to the voicemail system’s voice menu.
- Then select “0 Mailbox Options” to set up your voice mailbox
- Now press “1” to record a message in the event you are unavailable.
- Now record your message and press “#” to end the recording.
- Press “1” to accept the recording, “2” to replay the recording and “3” to rerecord.
For more information on deleating or deactivating voicemail services, please consult the administration portal manual.
Accessing your voicemail (voice menu)
Dial *791 to access your voicemail.
You can save the telephone number *791 in the phone book on your handset and then assign a speed dial to it.
Upon calling the mailbox, you have the following options:
The following applies to the recording of all announcements:
Returning a call from voicemail: To return a call straight away after listening to a message, select “3” for Advanced options, then “2” for Return call. The telephone number is announced and the call connected.
| "0" – Mailbox options | |
| "1" To record an “unavailable” announcement | "4" To record a personal announcement |
| "2" To record a “busy” announcement | "5" To change the mailbox password |
| "3" To record the name |
| "1" Accept | "*" Help |
| "2" Replay | "#" End |
| "3" Rerecord | |
| "1" – Play messages | |
| "3" Previous message | "8" Save message in a folder |
| "4" Repeat the current message | "*" Help or (during message playback) rewind |
| "5" Next message | "#" End or (during message playback) continue |
| "6" Delete the current message | |
| "7" Forward message to another mailbox | |
| "2" – Switch directory | |
| "3” Advanced options | "2" Return call |
| "1" Answer | "3" Additional information |
Call forwarding
You can configure various call forwarding scenarios. For this purpose you can use the call forwarding profiles.
Under the telephone menu you can only edit the default profle (catch all / always) to be found under the call forwarding profiles. You can edit the remaining call forwarding profiles via Ncontrol or via the administration portal. For more information, refer to the administration portal manual and the Ncontrol manual.
The following call forwarding options are available. You can activate or deactivate call forwardings via the telephone menu's call settings.
Permanent call forwarding (always)
All incoming calls will be forwarded directly to the predefined telephone number.
Forward if busy (busy)
New calls will be forwarded immediately, when coming in during an active call. This call forwarding option functions only, if the Call Waiting function is deactivated.
Delayed call forwarding (no answer)
Call forwarding condition: You do not answer the incoming call within a defined time period (timeout). The timeout can be set to 5, 10, 15 or 20 seconds. Where should the incoming call be forwarded after the specified time has elapsed? The caller receives a call waiting signal and is then forwarded to the defined destination.
If unavailable (not registered)
The option functions only if the end device is not registered to the telephone system:
- When the Internet connection fails or there is no LAN connection.
and
- If “call forwarding …if unavailable” is programmed for a direct extension (e.g. extension 123 - John Doe) and a caller calls the direct dial number for the extension directly, call forwarding applies. If the extension is a member of a queue or a group and the queue or group receives a call, call forwarding for the individual extension no longer applies! In general, the destination should always be an available destination number. I.e., make sure that no voicemail or announcement comes on.
Always depose
Always depose an available telephone number as target. Ensure that no voice mail or other announcement picks up automatically.
When disconnecting
When disconnecting the connection between the end device and the telephone system, it can take up to 60 seconds for the call forwarding to work. Once the end device is reconnected to the telephone system, it can take up to 60 seconds for it to register.
Call forwarding codes
Call forwardings can alternatively be activated through * codes:
| *10 | Activation of the call forwarding profile |
| *11 + destination | Permanent call forwarding to telephone number |
| **11 | Cancel permanent call forwarding |
| *12 + destination | If no answer after a specific time, delayed call forward to telephone number |
| **12 | Cancel delayed call forwarding |
| *13 + destination | If busy, forward to telephone number |
| **13 | Cancel call forwarding if busy |
| *14 + destination | Call forwarding if unavailable |
| **14 | Cancel call forwarding if unavailable |
Registering multiple bases
When registering multiple bases, be sure to always do so separately. This makes it easier to register the handsets to the base. That is, if you would like to register 24 handsets for example, you must have 2 bases. First, take base 1 and 12 of the 24 handsets. First, register base 1, then the 12 handsets, one after the other, to the telephone system and the base as described above. Once you have registered all 12 handsets, please turn off the first base and repeat these steps for the second base. That is, now register base 2 and the remaining 12 handsets to the telephone system and the base.
This prevents transmission interference or problems with assigning the handsets.
Before assigning the handsets to the bases, you first have to register the bases and the individual handsets to the telephone system (see A. Initial Operation / 2. Adding an extension). You can then assign the handsets to the bases as described above.
KIRK repeater
The Spectralink Repeater extends the coverage of your Spectralink solution. While the Repeater does not increase the number of data traffic channels, it does provide for a greater physical spread of the channels and therefore, extends the range covered by the bases.
Where can you get help?
The information you found in the manual for this product does not answer your question?
We will be happy to help you. If you have technical problems, please open a ticket at service.deutsche-telefon.de - this is the quickest and most efficient way for us to help you.
If you need help immediately, please call us after creating the ticket and give us the ticket number. The technical service can be reached free of charge at the hotline number 0800 5802008.
If you have general questions about our products, e.g. about availability, test positions or similar, please use the contact options given at https://www.deutsche-telefon.de/kontakt.html.