Below you will see an overview over all keys of the respective models.

You have the following options to perform an outgoing call:

- Pick up the receiver.

- Enter the telephone number.

- Confirm your call by pressing the Send soft key.

- End the conversation by pressing the soft key End Call or hanging up.

Alternative:

- Enter the telephone number.
- Pick up the receiver.
- End the conversation by pressing the End Call soft key or hanging up.

- Press the speaker key to activate the speaker.
- Dial the telephone number.
- Confirm your call by pressing the Send soft key.
- End the conversation by pressing the soft key End Call.

- Activate the headset by pressing the headset key  .
- Dial the telephone number.
- Confirm your call by pressing the Send soft key.
- End the conversation by pressing the soft key End Call.

To answer an incoming call, you have the following options:

-   Pick up the receiver or press the speaker key  to answer an incoming call. Press the headset key  in order to answer with your headset.

-   End the conversation by hanging up or by pressing the End Call soft key.

The display of the telephone sends out a double knocking sound as soon as a second call comes in during an active conversation.

You have the following options:

-   You can take the incoming call by pressing the Answer soft key and set the active conversation on hold.

-   You can reject the incoming call by pressing the soft key Reject.

-   You can transfer the incoming call without taking it directly. Press the Transfer soft key or the transfer key  *.

Hold a Call

-   In order to hold an active call, press the Hold key or push the Hold button *.

-   To take an incoming call during an active conversation, press the Answer soft key. To reject an incoming call, press the Reject soft key. You can transfer incoming calls directly by pressing the transfer button * or the Transfer soft key.

⇒   The active conversation is now on hold.

-   To toggle between two callers, press the soft key Swap. You can further toggle between the conversations using the navigation keys and confirm your choice by pressing the Resume soft key.

⇒   The active conversation is put on hold and the caller hears a waiting music.

To transfer an incoming call, you have the following options:

- After taking the call, press the Transfer soft key.

- Now enter the extension number.

- Press Transfer.

- Announce the incoming call.

- To transfer the call, press the Transfer soft key, then you can hang up.

- Press the Transfer soft key during an active call.

- Enter the destination extension number and press the Transfer key.

- Hang up.

- Do not take the incoming call.
- Press the soft key Transfer.
- Enter the number.
- Press the Transfer soft key.
- Hang up to finalise the transfer.

Follow these steps to start a conference call:

-   Call the first participant.

-   Press the Conference soft key.

-   Dial the second participant's number.

-   Press the soft key Send.

-   As soon as the second party answers the call, press the Conference soft key once again to start the conversation with both participants.

Mit der Funktion Do Not Disturb (DND) können eingehende Anrufe automatisch abgewiesen werden. (Eingehende Anrufe werden als „verpasste Anrufe“ angezeigt).

Aktivieren Sie den DND-Modus wie folgt:

- Drücken Sie die DND (Nicht-Stören)-Soft-Taste auf Ihrem Display.

Ihr Telefon ist im DND-Modus, wenn auf dem Display das Zeichen  angezeigt wird. Ist Ihr Endgerät im DND-Modus, wird der Anrufer standardmäßig SOFORT auf das Ziel der Weiterleitung "Nach Zeit" weitergeleitet.

The Completion of Calls on No Reply (CCNR) creates a callback in case a person cannot be reached (e.g. the person is not on its desk or busy) at the moment.

A caller generates automatic connection establishment within the private branch exchange (PBX) to a previously busy party (only internally). If the the other party cannot be reached, the caller can use the callback function.

-   In order to activate the function, insert *5 into your key pad. An acoustic confirmation will finalize the activation.

-   As soon as the other party is available again, your end device receives a callback generated by the PBX. As soon as you answer the callback, the PBX sends out a call to the number you tried to reach initially.

-   If the callback is no longer needed, all call backs can be erased by entering the **5 code into the key pad. An acoustic confirmation finalises the erase.

When accessing the voice mail system for the first time, set up your personal voice mail.

- Press the message key on the telephone or dial the extension assigned by the administration portal to access the voice mail menu.

- Then select “0 Mailbox Options” to set up your voice mail box.
- Now press “1” to record a message in the event you are unavailable.
- Now record your message and press “#” to end the recording.
- Press “1” to accept the recording, “2” to replay the recording, and “3” to record a second time.

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- Press the Message key or dial *791 to access the voice mail.
- Enter your extension you saved in the administration portal and your voice mail pin to access the voice mail options.

Die Basisfunktionalität des „Hot Desking“ ermöglicht das Abmelden existierender und das Anmelden neuer Nutzer auf Ihrem Endgerät. Die ist hilfreich, wenn Mitarbeiter oft Ihren Arbeitsplatz wechseln ohne ihre Endgeräte mitzunehmen. Ihre Konfiguration wird automatisch nach dem erfolgreichen Anmelden auf das neue Telefon übertragen.

Menü -> Telefoneinstellungen -> Nebenstelle abmelden -> Ja

Menü -> Eingabe der Nebenstellen-Nummer -> Senden -> Eingabe der Voicemail PIN als Passwort -> Senden -> OK

After pressing the Menu key you have the following options:

• Call waiting indication: define whether this function should be activated.
• (optional, depending on settings on the administration portal) Timeout: set the ringing time.
• (optional, depending on settings on the administration portal) Intercom: the intercom function enables speaking directly to a linked extension through the system, without dial tone and ring tone.
• Caller ID block: set your entire number to be shown to the party being called, the switchboard number to be displayed or all caller ID information to be blocked.
• Call forwarding: activate the function Call forwarding
• Parallel call: configure another telephone or your mobile phone to ring in addition to your telephone when a call comes in. You can then answer the call with one of the two telephones.

Here you can select your preconfigured call forwarding profiles.

For details, please refer to the Ncontrol manual.

You can edit the default profile directly via your device.

For details, please click here.

• Automatic redialling
• Suggests number (if necessary, remove function)
• Ring tone
• Define as primary device
• Logoff

Queues can be enabled or disabled; for set-up see administration portal manual)

Use the navigation keys to mark the desired selection and press  .

You can add any extension or telephone number to the busy lamp field.

- You can start a call by pressing the respective busy lamp key. If an internal extension is programmed, you can see whether that extension is currently busy:

• If the LED next to the key flashes, the party receives a call.
• If the LED is consistently lit, the party has answered a call and is currently busy.
• If the LED next to the respective key flashes, you can take the call by pressing the respective key next to the flashing LED.

You can add any extension in the PBX system and then use this function key to directly communicate with this extension through the intercom. The other party must have the intercom activated on their device. Intercom refers to a conventional intercom system (similar to walkie-talkies) directly connecting you to the other party’s speaker by pressing the assigned function key.

You need your phone's IP address for example for configuration of the CTI client.

- Press the home button , then go to settings -> 4 status -> 2 network -> 1 TCP/IP parameter.