3.2. Function Keys & Codes

Function codes

Control codes allow direct access to the telephone system’s functions. The following codes apply:

CodeDescription
**##Restart devices, only for snom devices!
#+nUse outside line "n" to call the telephone number ("n" replaces the “0” otherwise required to access an outside line)
*1Start and end voice recording (if this function is enabled for the extension)
*10+profile numberActivation of the call forwarding profile
*11+TNPermanent call forwarding to telephone number (TN)
**11Cancel permanent call forwarding
*12+TNIf not available, forward to telephone number (TN)
**12Cancel call forwarding if no answer
*13+TNIf busy, forward call to telephone number (TN)
**13Cancel call forwarding if busy
*14+TNIf not registered, forward to telephone number (TN)
**14Cancel forward if unregistered
*2+Speed dialDirectly dial the extension/telephone number via speed dial
*3Pick up the last call ringing in the pick-up groupe
*3+EXTPick up call coming in to the extension (EXT)
*490Activate call waiting
**490Deactivate call waiting
*5If busy, automatic callback activated
**5If busy, automatic callback deactivated
*55Specify primary device within a premium extension (Premium Package)
*72+nnnn1

Call skill service nnnn

*73+nnnn1Call eFax additional costs will occur
*74+nnnn1Call time control nnnn
*75+nnnn1Call group nnnn
*76+nnnn1Call announcement nnnn
*77+nnnn1Call queue nnnn
*78+nnnn1Call conference service nnnn
*791

*791 - Access voice mail for this extension with password

*791158 - Access voice mail for extension 158, with the password for 158!

*11*791 - Transfer your calls to your voice mail

*11*791158 - Transfer your calls to the voice mail of the extension 158

*792 Access voice mail entering extension number, e.g. for remote enquiry
*80Activate intercom
**80Deactivate intercom
*80+EXTIntercom to extension (EXT)
*84+nnnn1Become member of the queue with service ID nnnn
**84+nnnn1

Leave queue with service ID nnnn

*85Echo extension
*86

Block caller ID (CLIR)

*860

Show main number as telephone number

**86Show telephone number incl.direct dial (CLIP)
*87Subscribe to Skill-set
**87Unsubscribe to Skill-set
*9+Project NumberDefine a project number for outbound calls. (Note: The project number is only valid for the very next outbound call)
Function codes for conference rooms during an active conference. 
**Help
*2Activate or deactivate mute
*3Express your needs
*5Activate or deactivate mute of all participant
*6


Lock the conference

1) nnnn is the four digit Service ID with leading zeros (0). For example, in a callgroup, IVR, eFax, etc. This means: is the Service ID "1", "0001" must be entered when entering the function code.